{"id":4972,"date":"2021-07-03T08:40:35","date_gmt":"2021-07-03T06:40:35","guid":{"rendered":"https:\/\/devsite.almarise.com\/?p=4972"},"modified":"2024-07-26T15:14:39","modified_gmt":"2024-07-26T13:14:39","slug":"how-to-integrate-sla-powerbox-with-eazybi-to-create-amazing-reports","status":"publish","type":"post","link":"https:\/\/devsite.almarise.com\/pl\/how-to-integrate-sla-powerbox-with-eazybi-to-create-amazing-reports\/","title":{"rendered":"How to Integrate SLA PowerBox with EazyBI to Create Amazing Reports"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>The question about integrating SLA PowerBox with EazyBI is re-appearing on both CoreSoft Labs and EazyBI communities. Not all users know that the integration is already possible thanks to the SLA Metric Attribute Custom Field. Here\u2019s how to set it up.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Introduction<\/h2><\/div><div class=\"fusion-text fusion-text-2\"><p>EazyBI is one of the industry leaders when it comes to reporting in Jira. It allows you to analyze the metrics in Jira, build reports using an intuitive and easy-to-use builder and create custom charts and dashboards.<\/p>\n<p><a href=\"https:\/\/marketplace.atlassian.com\/apps\/1215330\/sla-powerbox-on-time-service-delivery\">SLA PowerBox<\/a> is CoreSoft Labs\u2019 app designed to handle even the most complex Service Level Agreements (SLAs) in Jira and Jira Service Desk. It also integrates well with the latter, allowing to create even more detailed SLA reports.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">SLA Metric Attribute field<\/h2><\/div><div class=\"fusion-text fusion-text-3\"><p>EazyBI reports present SLA Metric data through a special Custom Field known as SLA Metric Attribute. We\u2019ve created this field specifically to help users present the data from SLA Metric field.<\/p>\n<\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1378\" height=\"705\" title=\"eazybi_sla_integration\" src=\"https:\/\/devsite.almarise.com\/wp-content\/uploads\/2021\/09\/eazybi_sla_integration.png\" alt class=\"img-responsive wp-image-4975\" srcset=\"https:\/\/devsite.almarise.com\/wp-content\/uploads\/2021\/09\/eazybi_sla_integration-200x102.png 200w, https:\/\/devsite.almarise.com\/wp-content\/uploads\/2021\/09\/eazybi_sla_integration-400x205.png 400w, https:\/\/devsite.almarise.com\/wp-content\/uploads\/2021\/09\/eazybi_sla_integration-600x307.png 600w, https:\/\/devsite.almarise.com\/wp-content\/uploads\/2021\/09\/eazybi_sla_integration-800x409.png 800w, https:\/\/devsite.almarise.com\/wp-content\/uploads\/2021\/09\/eazybi_sla_integration-1200x614.png 1200w, https:\/\/devsite.almarise.com\/wp-content\/uploads\/2021\/09\/eazybi_sla_integration.png 1378w\" sizes=\"(max-width: 640px) 100vw, 1200px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-4\"><p>You can use it in EazyBI by providing the field description in EazyBI Advanced Settings. Here\u2019s how to do it.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Step-by-step guide<\/h2><\/div><div class=\"fusion-text fusion-text-5\"><p>Step 1: Create individual SLA Metric Attribute Custom Fields for each SLA Metric value that you want to include in the report. Configure these accordingly, choosing a metric field that is based on and specifying the type of value that needs to be presented.<\/p>\n<p>Step 2: Configure EasyBI by going into the advanced settings and specify the custom fields that you want to be available in the app. Here\u2019s the detailed instruction of how to do it (two lines of code required).<\/p>\n<p>Step 3: After defining the Custom Fields in EazyBI, you need to check all of them.<\/p>\n<p>Step 4: You should see the new fields in the Measures -&gt; Issue properties section. Choose the desired Custom Fields and they\u2019ll appear in your report.<\/p>\n<p>Want to know more? Visit the SLA PowerBox documentation page.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Take Your Organization to the Next Level<\/h2><\/div><div class=\"fusion-text fusion-text-6\"><p>Are you looking for a way to move your already mature organization further? Need to manage a very complex SLA Agreement and none of the standard solutions lets you do it?<\/p>\n<p>Check out<a href=\"https:\/\/marketplace.atlassian.com\/apps\/1215330\/sla-powerbox-on-time-service-delivery\"> SLA PowerBox<\/a>, the all-in-one Service Level Agreement powerhouse. Give it a try \u2013 for free!<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/marketplace.atlassian.com\/apps\/1215330\/sla-powerbox-on-time-service-delivery\"><span class=\"fusion-button-text\">Try SLA PowerBox for Free!<\/span><\/a><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":4983,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[72,74],"tags":[81,69,82,80,79],"class_list":["post-4972","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jira","category-jira-service-management","tag-eazybi","tag-jira","tag-reports","tag-service-level-agreement","tag-sla"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v24.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Integrate SLA PowerBox with EazyBI for Amazing Reports - Almarise<\/title>\n<meta name=\"description\" content=\"Discover how to seamlessly integrate SLA PowerBox and EazyBI to create comprehensive reports in Jira. 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